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Netflix Business Storytelling Case Study

Case study summary
The Goal
TRANSFORM NETFLIX'S PRESENTATIONS FROM INFORMATION DELIVERY INTO COMPELLING CALLS TO ACTION THAT DRIVE STRATEGIC DECISIONS. MOVE FROM PASSIVE UPDATES TO PERSUASIVE NARRATIVES THAT INSPIRE STAKEHOLDERS TO EMBRACE NEW INITIATIVES AND ACCELERATE BUSINESS GROWTH.
KEY PLAYERS
NETFLIX'S CREATIVE AND BUSINESS TEAMS—PROFESSIONALS RESPONSIBLE FOR PITCHING NEW IDEAS AND SECURING BUY-IN FOR STRATEGIC INITIATIVES. THESE INNOVATIVE INDIVIDUALS NEEDED TO EVOLVE FROM CONTENT EXPERTS INTO PERSUASIVE COMMUNICATORS WHO COULD TRANSFORM CONCEPTS INTO COMPELLING CASES FOR ACTION.

CORE CHALLENGES
BRILLIANT IDEAS WERE FAILING TO GAIN TRACTION. DESPITE CREATIVE EXCELLENCE, TEAMS STRUGGLED WITH PERSUASIVE MESSAGING, LOGICAL FLOW, AND CLEAR CALLS TO ACTION. WITHOUT EFFECTIVE PERSUASION STRATEGIES, VALUABLE INITIATIVES WERE STALLING AT THE PROPOSAL STAGE INSTEAD OF ADVANCING TO IMPLEMENTATION.

THE OUTCOME
NETFLIX'S TEAMS NOW CRAFT PRESENTATIONS THAT INSPIRE IMMEDIATE ACTION. THEY'VE MASTERED THE ART OF PERSUASIVE STORYTELLING THAT CAPTIVATES STAKEHOLDERS, BUILDS CONSENSUS, AND DRIVES DECISIVE APPROVALS.
THEIR ENHANCED PERSUASION SKILLS CONSISTENTLY TURN PRESENTATION OPPORTUNITIES INTO CATALYSTS FOR INNOVATION AND GROWTH.
The Plan
MASTERING PERSUASIVE ARCHITECTURE
CREATING NARRATIVE MOMENTUM
DRIVING DECISIVE ACTION
TAILORING PERSUASION TO THE AUDIENCE
OUR APPROACH
PHASES
Moxie's expert-led training helped Netflix's teams transform their presentations into persuasive tools that drive agreement and action.
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MASTER PERSUASIVE ELEMENTS
Teams discovered the essential components of convincing presentations. They learned techniques for crafting compelling openings, building credible arguments, addressing objections, and creating emotional connection that moves audiences to action.
Participants mastered the art of persuasive organization. From problem-solution frameworks to strategic storytelling, they learned to structure content for maximum impact, ensuring each element built logically toward audience agreement.
The focus shifted to the psychology of persuasion. Teams learned to identify audience values and incorporate storytelling techniques that create powerful emotional connections, transforming logical arguments into compelling narratives.
Participants developed skills to align visual elements with persuasive messages. They mastered techniques for creating slides that reinforce key arguments, trigger emotional responses, and visually guide audiences toward agreement.
In the final phase, teams practiced creating clear, actionable closings that transform audience agreement into specific commitments. They developed techniques for anticipating objections, addressing hesitations, and confidently guiding stakeholders toward decisive action.
BREAKTHROUGH MOMENTS
RESULTS
01
NETFLIX'S TEAMS NOW TRANSFORM CREATIVE CONCEPTS INTO PERSUASIVE PRESENTATIONS THAT CONSISTENTLY SECURE STAKEHOLDER BUY-IN. THEIR MASTERY OF PERSUASIVE TECHNIQUES HAS DRAMATICALLY IMPROVED APPROVAL RATES FOR NEW INITIATIVES, ACCELERATING INNOVATION CYCLES AND STRATEGIC IMPLEMENTATION.
BREAKTHROUGH MOMENTS
RESULTS
02
STRATEGIC PRESENTATION STRUCTURE HAS REVOLUTIONIZED IDEA RECEPTION. TEAMS CREATE LOGICAL FLOW THAT GUIDES AUDIENCES THROUGH COMPELLING ARGUMENTS, RESULTING IN CLEARER UNDERSTANDING, STRONGER CONSENSUS, AND FASTER DECISION-MAKING ON CRITICAL BUSINESS OPPORTUNITIES.
BREAKTHROUGH MOMENTS
RESULTS
03
POWERFUL CALLS TO ACTION HAVE TRANSFORMED MEETING OUTCOMES. NETFLIX'S PRESENTATIONS NOW CONCLUDE WITH CLEAR GUIDANCE THAT DRIVES IMMEDIATE NEXT STEPS, ELIMINATING THE AMBIGUITY THAT PREVIOUSLY STALLED PROJECTS AND ENSURING CONSISTENT FORWARD MOMENTUM.
BREAKTHROUGH MOMENTS
RESULTS
04
THE IMPACT EXTENDS BEYOND INDIVIDUAL PRESENTATIONS—TEAMS HAVE CREATED A CULTURE OF PERSUASIVE EXCELLENCE THAT ELEVATES THE ENTIRE ORGANIZATION, FROM ENHANCED PROJECT ADOPTION TO IMPROVED STAKEHOLDER ALIGNMENT AND ACCELERATED BUSINESS GROWTH THROUGH CONSISTENTLY MORE EFFECTIVE COMMUNICATION.

NEUROSCIENCE
Did you know that speaking with passion causes neurons in your audience’s brains to mimic your enthusiasm? All our training is informed by proven studies that reveal how the mind works and the techniques you can use to communicate effectively.
ADULT LEARNING THEORY
No one learns through lectures. Insights must be applied for them to be remembered. Skills must be practiced for new habits to form. Our coaching and training is experiential and tailored to ensure maximum retention and skill building.
PERFORMING ARTS
An actor on a stage, with no microphone, can speak with such gravitas, power, and charisma that any audience will sit and listen, enraptured. We teach you how to communicate this way. So that your voice can command respect and be heard.
MOXIE INSTITUTE SERVICES
KEY COMPONENTS

OUR IMPACT ON NETFLIX
Our Story POWER workshop successfully empowered Netflix's teams to:
DRIVE DECISIVE ACTION
ALIGN MESSAGING WITH AUDIENCES
TURN CONCEPTS INTO INITIATIVES

SEE WHAT OUR CLIENTS SAY
"GRATEFUL FOR YOUR INSIGHT"

Vice President of Global Creative Marketing, Netflix
Stephen Bruno
“Thank you for a great day, Moxie! The team was really energized and excited to use their new found public speaking tools and tactics. We’re grateful for your insight about performance anxiety and for teaching us that we’re not the “only ones” who get stage fright.”
"HIGHLY RECOMMEND"

Chief Operating Officer at City of San Diego
Scott Chadwick
“I highly recommend Moxie Institute and the work they do. The City re-introduced management academies so as to better prepare tomorrow’s leaders of our organization and Moxie’s skills are part of our program. Without question, their assistance on presentation skills is a MUST HAVE.”
"THE SPEECH WENT FANTASTIC"

Google Fiber, Curriculum
Gretchen Bladek
“The speech went fantastic! Deloitte was happy, and I had several people come talk to me afterward about how much they connected to it. I truly appreciate all of your creativity and quick thinking. It was a pleasure to work with you all!”
"SUPER FUN AND A HUGE SUCCESS"

Senior Director Scientific Research, Illumina
Shane Bowen
“The presentation was fantastic. In short – I was a rock star. Without a doubt, the group loved it. I was approached afterwards by several audience members asking if they could apply to join my team and thanking me for sharing such important information. In short – it was super fun and a huge success. Thank you so much, Moxie! I really appreciate everything you taught me!”

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