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Case study summary

The Goal

TRANSFORM NINA FRANZONE'S PRESENTATION ANXIETY INTO CONFIDENT EXECUTIVE PRESENCE THAT COMMANDS RESPECT DURING HIGH-STAKES DIVERSITY TRAINING SESSIONS. MOVE FROM FEAR-BASED DELIVERY TO POWERFUL COMMUNICATION THAT MAINTAINS COMPOSURE AND AUTHORITY EVEN DURING CHALLENGING AUDIENCE INTERACTIONS.

KEY PLAYERS

NINA FRANZONE, DIVERSITY AND INCLUSION SPECIALIST AT GOOGLE HEADQUARTERS—A DEDICATED PROFESSIONAL RESPONSIBLE FOR DELIVERING SENSITIVE TRAINING CONTENT TO DIVERSE EMPLOYEE GROUPS INCLUDING DEPARTMENT HEADS AND SENIOR EXECUTIVES. THIS TALENTED SPECIALIST NEEDED TO EVOLVE FROM AN ANXIOUS PRESENTER INTO A CONFIDENT FACILITATOR WHO COULD NAVIGATE DIFFICULT CONVERSATIONS WITH GRACE AND AUTHORITY.

CORE CHALLENGES

PRESENTATION DISRUPTIONS WERE UNDERMINING CONFIDENCE AND EFFECTIVENESS. DESPITE EXPERTISE IN DIVERSITY AND INCLUSION TOPICS, NINA'S GROWING FEAR OF PUBLIC SPEAKING WAS AFFECTING HER ABILITY TO DELIVER CRITICAL TRAINING TO GOOGLE'S GLOBAL WORKFORCE. WITHOUT CONFIDENCE-BUILDING STRATEGIES, HER VALUABLE CONTRIBUTIONS WERE BEING OVERSHADOWED BY ANXIETY AND UNCERTAINTY.

THE OUTCOME

NINA NOW LEADS GOOGLE'S LARGE INCLUSION AND DIVERSITY TRAINING TEAM WITH COMMANDING EXECUTIVE PRESENCE. SHE'S MASTERED THE ART OF CONFIDENT FACILITATION THAT MAINTAINS AUTHORITY EVEN DURING CHALLENGING DISCUSSIONS. HER TRANSFORMATION HAS BEEN SO REMARKABLE THAT COLLEAGUES REGULARLY APPROACH HER SEEKING ADVICE ON PRESENTATION EXCELLENCE, AND HER MANAGEMENT RATES HER DEVELOPMENT AS AN EXCEPTIONAL CAREER INVESTMENT.

The Plan

CONQUERING PRESENTATION ANXIETY

BUILDING RESILIENT CONFIDENCE

DEVELOPING AUTHORITY UNDER PRESSURE

CREATING SUSTAINABLE EXCELLENCE

OUR APPROACH

PHASES

Moxie's comprehensive program helped Nina transform her presentation anxiety into executive presence that commands respect and drives training effectiveness.

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4 MASTER PSYCHOLOGICAL FOUNDATIONS

Nina discovered proven techniques for managing fear and anxiety at their source. She learned essential psychological strategies that transform nervous energy into confident presence, building the mental framework needed for consistent performance under pressure.
The focus shifted to body-based confidence building through breathwork, meditation, and relaxation methods. Nina practiced techniques that regulate nervous system responses, ensuring physical composure that supports mental confidence during challenging presentations.
Nina learned advanced confidence techniques including power posing and executive presence strategies. She mastered physical and vocal approaches that project authority and credibility, even when facing difficult audience interactions or sensitive topic discussions.
Comprehensive training included scenario practice for diversity training challenges. Nina rehearsed managing disruptions, handling difficult questions, and maintaining professional composure during the exact situations that had previously triggered anxiety.

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BREAKTHROUGH MOMENTS

RESULTS

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NINA NOW FACILITATES DIVERSITY TRAINING SESSIONS WITH UNWAVERING EXECUTIVE PRESENCE THAT COMMANDS RESPECT FROM AUDIENCES OF 100+ PARTICIPANTS. HER MASTERY OF ANXIETY MANAGEMENT TECHNIQUES HAS TRANSFORMED HER FROM AN UNCERTAIN PRESENTER INTO A CONFIDENT LEADER WHO MAINTAINS AUTHORITY EVEN DURING CHALLENGING DISCUSSIONS ABOUT SENSITIVE TOPICS.

BREAKTHROUGH MOMENTS

RESULTS

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COMPREHENSIVE CONFIDENCE BUILDING HAS REVOLUTIONIZED HER PROFESSIONAL TRAJECTORY. NINA'S TRANSFORMATION LED TO PROMOTION TO LEAD GOOGLE'S ENTIRE INCLUSION AND DIVERSITY TRAINING TEAM, DEMONSTRATING HOW PRESENTATION CONFIDENCE DIRECTLY IMPACTS CAREER ADVANCEMENT AND LEADERSHIP OPPORTUNITIES.

BREAKTHROUGH MOMENTS

RESULTS

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REMARKABLE PERSONAL TRANSFORMATION HAS CREATED ONGOING INFLUENCE THROUGHOUT GOOGLE'S ORGANIZATION. COLLEAGUES REGULARLY APPROACH NINA SEEKING ADVICE ON PRESENTATION SKILLS, RECOGNIZING HER DRAMATIC IMPROVEMENT AND WANTING TO REPLICATE HER SUCCESS IN THEIR OWN PROFESSIONAL DEVELOPMENT.

BREAKTHROUGH MOMENTS

RESULTS

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THE IMPACT EXTENDS BEYOND INDIVIDUAL PRESENTATIONS—NINA HAS CREATED A SUSTAINABLE CONFIDENCE SYSTEM THAT ELEVATES ALL HER PROFESSIONAL INTERACTIONS, FROM ENHANCED DAILY COLLEAGUE RELATIONSHIPS TO CONSISTENTLY EXCELLENT LARGE-SCALE TRAINING DELIVERY THAT DRIVES MEASURABLE BUSINESS IMPACT THROUGH IMPROVED DIVERSITY TRAINING EFFECTIVENESS.

MOXIE INSTITUTE SERVICES

KEY COMPONENTS

FEAR OF PUBLIC SPEAKING

OUR IMPACT ON Nina Franzone

Our comprehensive confidence program successfully empowered Nina to:

ELIMINATE PRESENTATION ANXIETY

DEVELOP EXECUTIVE PRESENCE

CREATE SUSTAINABLE CONFIDENCE

SEE WHAT OUR CLIENTS SAY

"NEVER BEEN SO PREPARED"
Diversity Specialist at Google Inc.
Nina Franzone
“Moxie Institute is incredibly knowledgeable about public speaking and teaches from principals that are anchored in research and easily adaptable to any presentation, facilitation, or keynote. When I transitioned to a new, client-facing position at my company, I noticed that I became overwhelmed by my nerves every time I spoke. This gave the impression that I didn’t trust what I was saying and often undermined my contributions. Moxie coached me through my speech anxiety and gave me the tools to feel more self-confident in all of my speaking engagements. At the close of the 6-week speaker series, colleagues, who didn’t know I had a speaker coach, recognized that I seemed more at ease, confident, and professional. I cannot recommend Moxie enough!”
"LEFT THE DAY EMPOWERED"
Product Manager, Thermo Fisher Scientific
Natasha Arksey
“I am one of those people whose body literally goes into shock when I stand in front of people to give a presentation - the room goes blurry, my hearing fades out, my heart races, my palms get sweaty. I worried the night before about having to spend a full day speaking in front of others but I left the day empowered that I wasn't as poor a speaker as I was led to believe but that, like most people, I had some tweaks I could make to improve and become a truly effective leader.”
"A NEW FOUND CONFIDENCE"
Founder and CEO at Servant Leadership Institute
Art Barter
“Thank you!! Before I started to work with Moxie, one of my biggest fears after spending a month in the hospital was losing a part of my memory. The fear I’ve had of not being able to remember details has created moments of panic for me. With your help, and the tools you taught me and then helped implement gave me a new found confidence in my speaking engagements. I feel like a boulder has been lifted off my shoulders. Thank you for your servant’s heart and giving this part of my life back to me.”
"GRATEFUL FOR YOUR INSIGHT"
Vice President of Global Creative Marketing, Netflix
Stephen Bruno
“Thank you for a great day, Moxie! The team was really energized and excited to use their new found public speaking tools and tactics. We’re grateful for your insight about performance anxiety and for teaching us that we’re not the “only ones” who get stage fright.”
"THE PERFORMANCE OF OUR LIVES"
Global Creative Marketing, Netflix
Javier Crespo
“I had a great experience with Moxie. Our Moxie Master Coach taught the group so much about how to overcome nervousness, speak with confidence, captivate and audience and carry a strong presence while presenting. I took away a greater understanding of the nuts and bolts of delivering a high quality presentation that can immediately be put into practice. Everything was simple and practical.”